Yolanda Richemond

I am a dedicated, customer-focused healthcare professional with supervisory experience as a hospital operator. I lead teams that manage high call volumes, badge control, security coordination, emergency response, and accurate logs across multiple medical facilities while maintaining compassionate patient interactions.

I bring strong administrative and front-desk skills including patient scheduling, registration, payment collection, and insurance verification, and I am bilingual in English and Haitian Creole. My background also includes hands-on caregiving, appointment management, and a commitment to creating seamless, supportive patient experiences.