PRPaul Rivera
@paulrivera
Experienced switchboard operator and central scheduler
United StatesWhat I'm looking for
As a seasoned healthcare professional with over 20 years of dedicated service, I have honed my skills in efficiently managing high volumes of inbound interactions while consistently delivering excellent customer service. My expertise in appointment scheduling, HIPAA compliance, and patient care has allowed me to thrive in fast-paced healthcare environments.
Throughout my career, I have demonstrated my ability to work effectively in teams, think critically, and adapt to changing circumstances. My passion for delivering exceptional patient care and my commitment to maintaining confidentiality have earned me a reputation as a reliable and compassionate professional.
I am confident in my ability to leverage my skills and experience to make a positive impact in a dynamic healthcare setting. I am excited to explore new opportunities that align with my passion for patient care and my dedication to delivering exceptional service.
Experience
Work history, roles, and key accomplishments
DCAccurately collected and entered patient information into the healthcare system, verified insurance details, and assisted patients with understanding their benefits and coverage. Coordinated and scheduled patient appointments efficiently, considering patient preferences and provider availability.
Trauma Chart Abstractor
Loyola University Medical Center
Feb 2019 - Dec 2019 (10 months)
Uploaded and transferred trauma data to various database systems, ensuring compliance with Federal, state, and local laws and regulations. Managed computerized information systems for program registry.
Trauma Registrar / Unit Concierge
Advocate Aurora IMMC
Nov 2009 - Feb 2019 (9 years 3 months)
Accurately collected and entered patient information into the healthcare system, verified insurance details, and assisted patients with understanding their benefits and coverage. Coordinated and scheduled patient appointments efficiently, considering patient preferences and provider availability.
Trauma Registrar / Unit Concierge
Advocate Aurora IMMC
Nov 2009 - Jan 2019 (9 years 2 months)
Accurately collected and entered patient information into the healthcare system, verified insurance details, and assisted patients with understanding their benefits and coverage. Coordinated and scheduled patient appointments efficiently, considering patient preferences and provider availability.
Education
Degrees, certifications, and relevant coursework
Paul hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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