Yolanda Jefferson
@yolandajefferson
Detail-oriented data entry and tax processing specialist with 8+ years' high-volume experience.
What I'm looking for
I am a detail-oriented Data Entry Specialist and tax-processing professional with more than eight years of experience managing high-volume data, tax documentation, and clerical support. I maintain strong accuracy under pressure and consistently meet compliance standards while delivering excellent customer service.
Throughout my career I have worked as a Tax Examiner and Data Entry Clerk across state and federal agencies and private firms, verifying taxpayer accounts, researching refunds, correcting return errors, and processing returns with documented accuracy. I have a proven record of productivity—averaging high daily volumes—and recognition for return accuracy.
I bring proficiency in 10-key (alpha & numeric), Microsoft Office (Word, Excel, Outlook), database and record management, fast typing (65+ WPM), and strong document control practices. I seek roles where I can apply meticulous data-entry skills, tax knowledge, and client-facing experience to support operational integrity and timely processing.
Experience
Work history, roles, and key accomplishments
Tax Examiner Expert
Baker Tilly
Dec 2024 - Apr 2025 (4 months)
Verified taxpayer accounts, resolved discrepancies, and processed federal and state tax returns with accuracy and compliance while assisting customers with tax-related inquiries.
Tax Examiner
Department of Revenue
Jan 2023 - Mar 2024 (1 year 2 months)
Reviewed and processed customer applications, verified information across multiple systems, and maintained confidentiality and compliance with state guidelines.
Tax Examiner Technician
Department of Treasury
Oct 2022 - Mar 2023 (5 months)
Processed and researched tax refunds, corrected errors on tax returns to ensure timely issuance, and supported refund accuracy and timeliness.
Data Entry Clerk
United Way
Nov 2017 - Jan 2018 (2 months)
Entered pledges into spreadsheets to ensure proper payment allocations and performed clerical duties including filing, scanning, and mailing.
Education
Degrees, certifications, and relevant coursework
Le Cordon Bleu College of Culinary Arts, Tucker
Associate of Occupational Science, Computer Programming
2012 - 2012
Completed an Associate of Occupational Science in Computer Programming in 2012.
State Technical Institute, Memphis
Associate, Computer Programming
1993 - 1993
Completed an Associate degree in Computer Programming in 1993.
Availability
Location
Authorized to work in
Job categories
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