Mary Jamison

Performed daily data entry of court information, sorting and preparing paperwork for scanning. Retrieved and delivered documents across the organization and county while serving customers from diverse backgrounds.

Consulted customers on their wants and needs, and opened/closed registers while counting money and separating coupons and vouchers. Computed sales prices and processed cash and credit payments, also providing leadership and guidance to new employees.

Assisted customers with payments for water, gas, and electric accounts. Resolved customer issues and supported day-to-day customer service needs.

Updated written documents into a computer filing system and proofread entries to ensure correct formatting. Typed approximately 4,500 birth and death certificates per week with no errors while handling sensitive information.

Handled and resolved customer complaints while providing product and service information. Entered customer information and tracked catalog orders and packages to support customer needs.

Assisted customers with product selections by building confidence and offering suggestions. Processed payments (checks, cash, and store/credit cards) and created or updated customer profile records to complete sales.

Directed customers to racks and counters and advised on products to help them make selections. Created or updated customer profile records and processed payments (checks, cash, and store/credit cards) to complete sales.

Contacted clients daily per set schedules to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments. Keyed payroll data required for appointment scheduling and maintained high-quality client service to support retention.

Grade: 3.0 GPA

Earned an Associate of Applied Science with a major in Business Administration from Houston Community College.