Leander Doh
@leanderdoh
I prepare accurate tax returns and deliver trusted client support while managing high-volume financial data.
United StatesWhat I'm looking for
I've prepared tax returns for Intuit and H&R Block, answering client tax and product questions by chat and phone while maintaining a 90% customer satisfaction score at Intuit.
At H&R Block, I prepared and submitted roughly 200 returns across three tax seasons, including simple small-business and self-employed returns. I focus on accurate, timely filing, clear tax guidance, and client trust.
As a Data Entry Specialist at Revenue Management Solutions, I organized documents, corrected database errors, processed 60–80 words per minute, ranked among the department's top five most productive employees, and maintained HIPAA compliance.
Experience
Work history, roles, and key accomplishments
Assisted clients with tax questions via chat or phone, achieving a 90% customer satisfaction score. Prepared tax returns accurately and efficiently, ensuring compliance and timely filing.
Data Entry Specialist
Revenue Management Solutions
Aug 2022 - Jun 2024 (1 year 10 months)
Organized documents and entered information into databases, correcting errors to ensure accuracy. Ranked among top 5 most productive employees by consistently meeting targets.
Greeted clients and gathered information at the front desk, streamlining intake. Prepared and submitted tax returns, including small business and self-employed returns, totaling around 200 returns over three seasons.
Education
Degrees, certifications, and relevant coursework
University of Central Oklahoma
Bachelor's Degree (incomplete), Business and Accounting
2021 - 2022
Completed 35 credit hours in the business and accounting degree.
Francis Tuttle Technology Center
Certificate, Accounting
2019 - 2020
Obtained certification in accounting and learned basics in accounting, bookkeeping, and taxes.
EPIC Charter School
High School Diploma, General Studies
2018 - 2020
Earned a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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