
William Hampton
@williamhampton1
I lead software quality programs from requirements through UAT, validation, and formal signoff.
What I'm looking for
I've led software quality programs for Corning, Synchrony, Lockheed Martin, and healthcare-focused projects, improving testing across finance, accounting, healthcare, and enterprise systems.
At Synchrony, I led functional and regression testing for a new data center, more than 30 applications, and 3,000+ users. At Corning, I directed QA for IT and PMO projects while creating training programs for global teams.
I'm focused on requirements-driven testing, business process analysis, UAT, and QA process improvement across Agile, Waterfall, and hybrid SDLC environments. I implement tools including OpenText ALM, Jira, Zephyr, UFT One, LoadRunner, and MS Project to strengthen communication, coverage, and delivery.
Experience
Work history, roles, and key accomplishments
Software Quality Consultant
Self Employed
Jan 2024 - Present (2 years 8 months)
Provided consulting services for Software Quality Assurance teams, implementing projects for IT and third-party systems including Finance, Accounting, Healthcare, and ERP. Augmented QA Manager, Quality Lead, BA, and Business Process Analysis roles, and implemented testing tools to increase effectiveness.
Headed the Software Quality Assurance Team for Corning's IT and PMO projects, driving software testing optimization and QA process improvements. Delivered quality testing and verifications for Functional, System, and UAT, and created QA training programs for global teams.
Managed SQA initiatives for enhancement projects, utilizing functional testing, BPT methods, and automated test execution for system and acceptance testing. Increased test coverage for business scenarios and test verification for NIMH healthcare and ACA projects.
Quality Assurance Process Specialist, AVP
Synchrony
Jan 2014 - Dec 2020 (6 years 11 months)
Directed QA team processes and optimization, collaborating with cross-functional teams. Led functional and regression testing for new Data Center and 30+ applications, and spearheaded Software Lifecycle projects from Requirements management through to UAT and formal signoff.
Quality Assurance Manager
United Guaranty Corporation
Jan 2012 - Dec 2014 (2 years 11 months)
Implemented SQA initiatives for global QA engineer teams, enhancing manual and automated testing capabilities. Designed and implemented comprehensive enterprise testing solutions and deployed a customized hybrid SDLC methodology for functional and regression testing.
Software Quality Assurance Manager
Jan 2010 - Dec 2012 (2 years 11 months)
Directed Lockheed Martin's SQA strategic direction for the CDC system, integrating OpenText ALM and Service Manager solutions. Managed QA for the National Select Agent Registry (NSAR) and created testing, metrics reporting, and help desk support.
Global Test & Implementation Consultant
Merial, Ltd.
Jan 2007 - Dec 2010 (3 years 11 months)
Implemented global testing for System Validation Testing (SVT) and delivered compliant test documents for global system implementations in a validated environment, complying with FDA Part 11 and GAMP. Applied business process analysis and testing plans for COTS software V&V.
Education
Degrees, certifications, and relevant coursework
Mercer University
Master of Business Administration, Finance & International Business
Master of Business Administration with a focus on Finance and International Business.
Kennesaw State University
Bachelor of Business Administration, Finance & Economics
Bachelor of Business Administration with a focus on Finance and Economics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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