Rohan Patel
@rohanpatel
Senior QA leader driving automation-first quality strategies for large insurance and financial programs.
What I'm looking for
I am a Senior QA leader with 12+ years of experience in insurance and financial services, leading QA strategy, automation, and Agile delivery for multimillion-dollar modernization programs. I have a proven record of improving release predictability, reducing UAT defects, and cutting rework through automation-ready regression packs, governance, and metrics-driven QA.
I specialize in embedding QA into CI/CD and SAFe/Agile teams, building dashboards and playbooks adopted enterprise-wide, and mentoring distributed teams. My hands-on technical toolkit includes Selenium, Cypress, API/Postman, SQL, Jenkins, GitHub, and Azure DevOps, enabling measurable quality gains across Policy Administration, Billing, and Claims systems.
Experience
Work history, roles, and key accomplishments
Senior QA Engineer
Accion Labs
Feb 2025 - Present (7 months)
Directed QA across 3–5 Scrum teams (40+ FTEs) for Policy Admin, Billing, Claims and Salesforce, designing automation-ready regression packs that cut UAT defects 25% and improving release predictability 20% via Azure DevOps dashboards.
Led QA for a $15M portfolio modernization (50+ FTEs) across PAS, Billing, and Claims, introducing risk-based regression suites and enterprise QA playbooks that enabled 100% on-time releases and raised sprint reliability 20%.
Built and executed regression suites across global programs (30+ FTEs) and coordinated integrations, developing smoke/rollback frameworks that reduced post-release incidents 40% and boosted release confidence 18%.
Scrum Master
Philadelphia Insurance Companies
Jan 2013 - Jan 2016 (3 years)
Directed QA for PAS/Billing/Claims modernization, accelerating three product launches by four months and improving delivery consistency through coordinated onshore/offshore QA cycles and structured test repositories.
Executed SQL-backed functional and regression testing for enterprise billing and claims systems, reducing UAT defect spillover 25% through stronger test planning and early detection.
Education
Degrees, certifications, and relevant coursework
The University of Texas
Post-Graduate Certificate, Data Science & Business Analytics
2019 - 2020
Completed a post-graduate certificate in Data Science & Business Analytics focusing on data analysis and business intelligence techniques.
Johnson University
Bachelor of Science, Computer Science
2003 - 2007
Earned a Bachelor of Science in Computer Science with coursework in software development, databases, and systems analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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