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YOGESHWARAN User

@yogeshwaranuser

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Dynamic operations professional with 7+ years driving efficiency and excellence.

India

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What I'm looking for

Seeking a challenging role that leverages my operational and analytical skills to drive growth and efficiency, with opportunities for professional development and impactful contributions.

As a dedicated operations and administrative professional with over 7 years of experience, I excel in driving efficiency and excellence in fast-paced environments. My expertise spans budgeting, data analysis, and administrative operations, ensuring seamless project execution and enhanced customer satisfaction. I leverage technical skills in programming and web development to optimize processes and support strategic initiatives.

My journey includes roles such as Backend Team Executive, After Sales Manager, and Sales Manager at Budget Preowned Cars Pvt. Ltd., where I implemented a CRM system and led targeted sales campaigns that boosted revenue by 80%. Currently, as Admin/Operations at Learninglabs Consulting, I provide administrative support that improves daily operational efficiency.

I hold an MCA from SRM University and a BCA from Vishwakarma College, with additional certifications in AWS and data analysis. I am committed to fostering collaborative team dynamics and delivering outstanding results in operations and after-sales services.

Experience

Work history, roles, and key accomplishments

Current

Admin/Operations

Current

Learninglabs Consulting

Jan 2020 - Present (5 years 5 months)

Provided administrative support to management, resulting in improved efficiency in daily operations.

Administrative Support Operations Management Team Coordination Process Optimization

Sales Manager

Budget Preowned Cars Pvt. Ltd.

May 2019 - Jan 2020 (8 months)

Analyzed customer data to identify key trends, allowing for more targeted sales campaigns and resulting in an 80% increase in revenue.

Sales Analysis Data Analytics Revenue Campaign Management Customer Insights

After Sales Management

Budget Preowned Cars Pvt. Ltd.

May 2018 - May 2019 (1 year)

Managed after-sales operations and created a customer relationship management (CRM) system that automated data entry and streamlined the sales process.

Customer Relationship Management Process Improvement Project Management

Backend Team Executive

Budget Preowned Cars Pvt. Ltd.

Apr 2017 - May 2018 (1 year 1 month)

Provided administrative support to the executive team, including preparation of reports, presentations, and other documents. Contributed to building a high-performing executive team that successfully achieved business objectives.

Administrative Support Report Preparation Presentation Skills Team Collaboration Data Management

Education

Degrees, certifications, and relevant coursework

SRM Institute of Science & Technology

Master of Computer Application, Computer Application

2022 - 2024

Grade: 8.3%

Pursuing a Master of Computer Application (MCA) with a focus on advanced computing techniques and programming. Achieved a CGPA of 8.3% and graduated with first class honors.

Vishwakarma College of Arts, Commerce and Science

Bachelor of Computer Application, Computer Application

2013 - 2016

Completed a Bachelor of Computer Application (BCA) focusing on software development and programming. Developed strong analytical and problem-solving skills through various projects and assignments.