Open to opportunities

Nilkanth Deshpande

@nilkanthdeshpande

Message

Customer-focused data analytics graduate with strong sales, marketing, and client-service expertise.

India

Message

What I'm looking for

I seek roles combining data analytics with customer-facing operations or sales/marketing support, in collaborative teams focused on measurable growth and process improvement.

I am a data analytics master's graduate with a background in sales, marketing, and customer service across financial and consumer sectors.

I have driven measurable results including a 35% referral sales increase and contributed to region-wide sales growth of 35% through distribution and activation strategies.

In client-facing roles I maintained high satisfaction (4.5/5), supported omnichannel communication, and enabled smooth sales workflows by scheduling appointments and coordinating logistics.

I combine analytical training with practical field experience, strong communication, teamwork, and time-management skills to deliver reliable operations and revenue-supporting activities.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Kotak Mahindra Bank

Nov 2019 - Jul 2021 (1 year 8 months)

Supported customer-facing operations across phone, chat, and email, maintaining a customer satisfaction score of 4.5/5 and scheduling appointments to streamline sales workflows.

Customer Service Sales Support Cross Selling Scheduling CRM Communication

Marketing Executive

EYE-Q India Pvt Ltd

Apr 2018 - Oct 2019 (1 year 6 months)

Managed marketing materials across 10+ locations, coordinated logistics for timely shipments, and created a partner support framework that grew referral sales by 35% annually.

Merchandising Logistics Coordination Partner Management Brand Consistency event support Excel

Sales Executive

Exide Industries

Aug 2015 - Apr 2018 (2 years 8 months)

Maintained inventory and stock logs to ensure timely replenishment, supported promotional activities, and engaged ~200 customers during field visits to drive store-level sales.

Inventory Management Field Sales Customer Engagement Excel Reporting

Sales Team Leader

Hindustan Coca-Cola Pvt Ltd

Feb 2012 - Aug 2015 (3 years 6 months)

Oversaw retail and distributor performance, implemented distribution strategies to improve availability, and contributed to overall sales growth of 35% while managing daily targets.

Team Leadership Distribution retail management Target Management Sales Operations