yijia xu

Optimized agency performance based on defined KPIs, controlling costs and analyzing risks. Coordinated between departments and agencies, acquired Chinese B2B customers, and managed new product launches and social media marketing promotions.

Maintained the e-commerce website apodiscounter, processing orders and customer complaints. Coordinated between departments and agencies, and managed marketing promotions on social media and affiliate platforms.

Acquired B2B logistic customers from the Asian market and built partnerships with freight forwarders. Also managed e-commerce website operations.

Monitored and analyzed online and offline media data, preparing weekly reports based on data analysis. Ensured quality control, including freelancer training, and managed customer communication and complaints.

Researched statistical sources to identify relevant data and aggregated statistical data into thematic dossiers. Wrote and edited various industry information, maintained and updated the data bank, and answered customer inquiries.

Reserved various touristic services and negotiated prices with travel service providers. Provided customer consultation on tourism products, including travel route design, and processed customer complaints. Managed cost control, risk analysis, and online/offline marketing activities.

Provided interpretation services within production departments. Facilitated communication between different parties in a manufacturing environment.

Provided interpretation services within production departments. Facilitated communication between different parties in a manufacturing environment.

Supervised and organized the International Summer Course for German Studies. Managed logistical aspects and participant engagement for the program.

Organized and taught a German language course as part of an internship program. Developed lesson plans and delivered instruction to students.

Participated in the theatre project "Tägliches Brot" as an interpreter. Facilitated communication for the production, ensuring smooth collaboration.

Completed an online study program focusing on the fundamentals of human resource management. Gained knowledge in key HR principles and practices.

Pursued a Master's degree in German Studies (DaF/DaZ). Focused on German as a Foreign/Second Language, enhancing linguistic and cultural competencies.

Participated in the Erasmus exchange program. Studied abroad to broaden academic and cultural horizons.

Completed a Bachelor's degree in German Studies. Developed strong proficiency in the German language and a deep understanding of German culture and literature.