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@yggawdly
I am an experienced customer service professional skilled in retail, carpentry, and aviation maintenance.
I am a dedicated customer service professional with over a decade of experience at Publix, where I have served as a Front Service Clerk, bagging cashier, and customer service staff. I consistently deliver accurate transactions, assist customers with product knowledge, and resolve inquiries to ensure satisfaction.
I also have hands-on carpentry training—skilled in framing, hanging drywall, finishing carpentry, and safe power-tool use—and practical experience in aviation maintenance diagnosing mechanical and avionics issues. I hold an NCCER certification and apply strong problem-solving and communication skills across roles.
I am pursuing an associate's degree at Coastal Alabama (Bay Minette) and seek opportunities where I can combine my customer-facing strengths with hands-on technical work in a collaborative, growth-oriented environment.
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Work history, roles, and key accomplishments
Publix Supermarket
Apr 2014 - Present (11 years 7 months)
Provided exceptional front-end customer service, operating the cash register, bagging and carrying groceries, and resolving customer inquiries to maintain high satisfaction. Coordinated team tasks, maintained store cleanliness, and ensured efficient front-end operations.
Degrees, certifications, and relevant coursework
Associate's degree
2021 -
Activities and societies: NCCER Certification
Pursuing an Associate's degree at Coastal Alabama Community College, Bay Minette campus since August 2021.
Software and tools used professionally
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