Ye Win TayZa
@yewintayza
I’m a Microsoft 365 Administrator strengthening security, reliability, and support at scale.
MalaysiaWhat I'm looking for
I’m an IT Administrator with 7+ years’ experience in Microsoft 365 administration, end-user support, and infrastructure operations. I manage Exchange Online, Teams, SharePoint, and OneDrive for secure global collaboration, and I handle Microsoft 365/AD user lifecycle—including provisioning, access, licensing, and deprovisioning.
I enforce MFA, email protection, and compliance policies to strengthen security, while monitoring Microsoft 365 health and resolving incidents to maintain availability. From NOC and L1/L2 ticket handling to SLA-compliant service management, I use tools like Zabbix, PRTG, Nagios, and vRealize Operations Manager to improve uptime, reduce false alarms, and support disaster recovery testing.
Experience
Work history, roles, and key accomplishments
IT Administrator
Mooreast Asia Pte Ltd
Oct 2023 - Aug 2025 (1 year 10 months)
Administered Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) for secure global collaboration, managing user lifecycle, access, licensing, and deprovisioning. Monitored service health, enforced MFA and compliance policies, and supported 70+ users while partnering with Level 3 teams to resolve complex incidents.
NOC & System Engineer
Partner Associates Int’l Co., Ltd
May 2016 - May 2023 (7 years)
Monitored networks and systems using Zabbix, PRTG, Nagios, and vRealize Operations Manager, maintaining 95%+ uptime through proactive monitoring and incident response. Managed servers and domain environments, handled L1/L2 tickets with SLA compliance in ServiceDesk and JIRA, and coordinated vendor escalations and disaster recovery testing to improve recovery readiness.
Education
Degrees, certifications, and relevant coursework
HashiCorp
HashiCorp Certified: Terraform Associate (003/004 - ongoing), Terraform
HashiCorp Terraform Associate certification (004) listed as ongoing.
MIMicrosoft
Microsoft Certified: Security Operations Analyst Associate, Microsoft Security Operations
Microsoft Certified: Security Operations Analyst Associate (completed in 2024).
ITIL
ITIL v4 Foundation, IT Service Management (ITIL v4)
Certified in ITIL v4 Foundation (certification completed in 2023).
Myanmar Noble University
Higher National Diploma, Computer System & Development
2011 - 2014
Higher National Diploma in Computer System & Development, completed from 2011 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
MyanmarJob categories
Skills
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