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@maythazinhtwe
IT support and network engineer delivering reliable infrastructure, security, and 24/7 end-user support.
MyanmarI am an IT professional with hands-on experience in helpdesk support, network engineering, and security for healthcare and education environments.
In my current role I provide 24/7 on-site and remote technical support across departments, troubleshoot LAN/Wi‑Fi/VPN, Windows/macOS, Microsoft 365, and support clinical application operation and SQL database troubleshooting.
I have designed and implemented network and wireless LAN infrastructures, video conferencing systems, and performed regular backups, asset management, onboarding/offboarding, and vendor coordination.
I hold certifications including PCNSE, JNCIA-Junos, and multiple Fortinet Network Security Expert levels, and I bring strong communication, problem-solving, and a commitment to secure, available IT services.
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Work history, roles, and key accomplishments
Anzerit Healthcare Asia
Mar 2025 - Present (8 months)
Provide 24/7 on-site and remote technical support across departments, troubleshooting LAN/Wi‑Fi/VPN, Windows/macOS, Microsoft 365 and clinical application issues while using an SLA-based ticketing system to ensure timely resolution.
Twinkle College
Sep 2021 - Dec 2023 (2 years 3 months)
Designed and implemented network and wireless LAN infrastructure, video conferencing systems, and provided operational support including troubleshooting Palo Alto and Cisco devices to maintain high network availability.
Degrees, certifications, and relevant coursework
Bachelor of Computer Technology, Computer Technology
2015 - 2022
Completed a Bachelor of Computer Technology focusing on computer systems and networking from 2015 to 2022.
Professional Executive Diploma, Digital Marketing
2021 - 2021
Completed a Professional Executive Diploma in Digital Marketing during Aug–Dec 2021.
Software and tools used professionally
MyanmarYou can contact May Thazin and 90k+ other talented remote workers on Himalayas.
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