Yessica G

I am Yessica Garcia Vasquez, a passionate customer advocate currently working at Aetna, where I assist providers with quoting commercial health benefits and processing claims. My experience in high-volume inbound call environments has honed my ability to communicate effectively and provide accurate information to clients across the country.

Previously, I worked as a Customer Service Representative at Maximus Healthcare, where I managed incoming and outbound calls, ensuring compliance with state guidelines and company policies. My commitment to quality assurance and customer satisfaction drives me to continuously improve my skills and contribute positively to my team.