Yeahyea Al MubarakYM
Open to opportunities

Yeahyea Al Mubarak

@yeahyeaalmubarak

Energetic Customer Service Representative with excellent communication skills.

Serbia
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am an energetic Customer Service Representative with a strong commitment to providing exceptional service. My experience spans various roles, including Virtual Assistant at Amazon India and Customer Service Representative at Reliance Jio Infocomm Limited, where I handled an average of 80 calls per day. I pride myself on my problem-solving abilities and my capacity to manage complex customer inquiries effectively.

Throughout my career, I have developed excellent communication and interpersonal skills, which have allowed me to connect with customers and resolve their issues promptly. My time as a Hospital Receptionist at Smart Medical Center in Kyiv further honed my organizational skills and attention to detail, ensuring smooth front desk operations and customer satisfaction.

Experience

Work history, roles, and key accomplishments

AI

Virtual Assistant

Amazon India

Nov 2024 - Apr 2025 (5 months)

Provided excellent customer service by responding promptly to inquiries, providing detailed product knowledge, and resolving customer issues in a timely manner. Supported customers, drivers, shippers, and delivery service partners to ensure successful deliveries and resolved technical tasks relating to Amazon's website.

RL

Virtual Customer Service Representative

Reliance Jio Infocomm Limited

Jul 2022 - Jan 2024 (1 year 6 months)

Provided high-quality customer service to an average of 80 calls per day. Commended for exceptional problem-solving skills and the ability to handle complex customer inquiries and complaints effectively.

Education

Degrees, certifications, and relevant coursework

UN

University of Niš

Doctor of Medicine, Medicine

Completed a comprehensive medical program, focusing on clinical practice, medical sciences, and patient care. Gained extensive knowledge in diagnostics, treatment, and disease prevention.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Yeahyea Al Mubarak - Virtual Assistant - Amazon India | Himalayas