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YASSIN BIK

@yassinbik

Hospitality service associate delivering five-star guest experiences and reliable hotel operations.

Morocco
Message

What I'm looking for

I’m looking for a professional hotel role where I can deliver guest-focused service, support daily operations, and take initiative in a fast-paced, international environment. I want to grow within a reliable team and contribute to five-star standards.

I’m a motivated and reliable hospitality professional with hands-on experience in customer service and hotel operations. I’m trusted to take initiative, support daily operations when needed, and maintain five-star standards under pressure.

In luxury hospitality, I provided high-end service to international guests and handled requests with professionalism. I also coordinated with team members to ensure smooth service flow, while staying calm in fast-paced, international environments.

I bring broader strengths from customer-facing roles, partnerships-focused B2B work, and teaching. From my work as a customer service agent and receptionist to volunteering at an international cultural expo, I’ve built strong communication, problem solving, and teamwork—and I’m eager to grow and contribute to a professional hotel team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University Cadi Ayyad logoUA

University Cadi Ayyad

Licence (Bachelor's degree), English Studies

2024 -

Currently in the 2nd year of a Licence in English Studies at University Cadi Ayyad in Marrakech.

Tech stack

Software and tools used professionally

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