YASSIN BIK
@yassinbik
Hospitality service associate delivering five-star guest experiences and reliable hotel operations.
What I'm looking for
I’m a motivated and reliable hospitality professional with hands-on experience in customer service and hotel operations. I’m trusted to take initiative, support daily operations when needed, and maintain five-star standards under pressure.
In luxury hospitality, I provided high-end service to international guests and handled requests with professionalism. I also coordinated with team members to ensure smooth service flow, while staying calm in fast-paced, international environments.
I bring broader strengths from customer-facing roles, partnerships-focused B2B work, and teaching. From my work as a customer service agent and receptionist to volunteering at an international cultural expo, I’ve built strong communication, problem solving, and teamwork—and I’m eager to grow and contribute to a professional hotel team.
Experience
Work history, roles, and key accomplishments
Event Support Volunteer
Marrakech Cultural Expo
Dec 2024 - Present (1 year 6 months)
Welcomed and guided visitors at information stands and supported coordination and multitasking during a fast-paced, international event.
Education
Degrees, certifications, and relevant coursework
University Cadi Ayyad
Licence (Bachelor's degree), English Studies
2024 -
Currently in the 2nd year of a Licence in English Studies at University Cadi Ayyad in Marrakech.
Availability
Location
Authorized to work in
Job categories
Skills
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