Open to opportunities

Yasser Camasta

@yassercamasta

Message

I manage social communities and reduce fraud and chargeback risk.

Dominican Republic

Message

At Chng Advertising, I set and implement social media and communication campaigns, creating engaging text, image, and video content while responding to community comments and queries.

I've also analyzed chargebacks at MidMetrics, worked with processors and card networks on behalf of merchants, and monitored fraud risk at Scotiabank and Cre8 BPO. My customer experience background includes ecommerce support across email, chat, SMS, Facebook, Twitter, Shopify, and Cratejoy.

Experience

Work history, roles, and key accomplishments

Current

Community Manager

Current

Chng Advertising

May 2024 - Present (2 years 4 months)

Setting and implementing social media and communication campaigns to align with marketing strategies. Handling engaging text, image and video content for social media accounts and responding to comments and customer queries in a timely manner.

Social Media Management Content Creation Social Communication Customer Engagement