Yash User
@yashuser24
I analyze business and HR data to support informed operational decisions.
IndiaWhat I'm looking for
I've supported UK customer billing queries at WNS Global Services and B2C e-commerce backend operations at DIGITIDE SOLUTIONS LIMITED, resolving cases within defined timelines and maintaining accurate customer records in Salesforce.
I'm building data analytics capability through Power BI sales dashboard and MySQL employee-attrition projects, alongside certifications in Data Analytics and Human Resources Analytics.
Experience
Work history, roles, and key accomplishments
Sr Operation Executive
Digitide Solutions Limited
Apr 2022 - Jan 2026 (3 years 9 months)
Worked in a backend process for an e-commerce platform, supporting B2C operations. Handled customer management queries, processed requests, and ensured end-to-end communication until resolution.
Education
Degrees, certifications, and relevant coursework
Modern Institute of Professional Studies, Indore
Master of Business Administration, Human Resource and Information Technology
2023 - 2026
Grade: 65
Pursued a Master of Business Administration in Human Resource and Information Technology, achieving a GPA of 65.
K.K. Vigyan Avan Vyavasaik Adhyayan Mahavidyalaya, Indore
Bachelor of Commerce, Computer Application
2021 - 2023
Grade: 67
Completed a Bachelor of Commerce in Computer Application with a GPA of 67.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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