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Sreejit Dutta

@sreejitdutta

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I turn sales, customer, and operations data into actionable business insights.

India

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What I'm looking for

I'm looking for a data-focused role where I can analyze business, customer, or operational data, build dashboards and reports, and turn findings into practical process and performance improvements.

I've analyzed customer issue patterns at Amazon and warehouse KPIs, stock movement, and workflow gaps at Flipkart, identifying recurring defects and process improvement opportunities.

I build end-to-end analytics projects using SQL, Power BI, and Excel, from data cleaning and exploratory analysis through business-focused reporting.

In an e-commerce sales analysis, I found that repeat customers represented 58% of customers but contributed 86.39% of revenue, while the top five products generated 90.28% of total revenue. I translated these findings into an interactive Power BI dashboard with five KPIs, revenue trends, category performance, and filtering.

I'm a BBA graduate focused on using data to understand customer behavior, product performance, revenue trends, and operational opportunities.

Experience

Work history, roles, and key accomplishments

Logistics & Operations Intern

Flipkart

Reviewed warehouse KPIs and stock movement patterns. Analyzed inventory behavior and workflow gaps to identify process improvement opportunities.

Logistics Operations Inventory Analysis KPIs Process Improvement

Customer Service Associate

Amazon

Analyzed customer issue patterns and identified recurring defects. Maintained structured logs ensuring compliance across cases and handled high volumes of interaction data with accuracy.

Customer Service Data Analysis Problem Solving Compliance Data Logging