Yashna Bhagchandani

I’m an HR Operations and HR Business Partnering professional who supports 2,500+ employees in fast-paced, high-growth organisations. I focus on improving employee experience, compliance, and operational efficiency through end-to-end ownership of employee lifecycle processes.

In my most recent role as an HR Operations Executive for Benefits & Employee Lifecycle, I owned medical insurance and reimbursements for 2,500+ employees across multiple regions, handling enrolments, renewals, vendor coordination, and employee queries within a 24-hour TAT. I also ensured accurate monthly payroll inputs and delivered benefits onboarding sessions for new hires.

I’ve driven measurable process improvements by redesigning reimbursement workflows—reducing payout turnaround time from 2 months to 25 days—while creating SOPs to improve consistency, audit readiness, and transparency. I partner closely with Finance, Admin, IT, and Payroll to streamline benefits operations and ensure 100% case closure through background verification (BGV).

Previously at Scaler Academy, I led HR Operations for the Sales function as HR Ops & HRBP, owning onboarding and induction for 2,500+ employees, improving new-hire experience (4.7/5 feedback), and reducing onboarding time by 25%. I implemented and managed HRIS (DarwinBox) workflows, optimized attendance, WFH, and probation policies to enable 20% faster payroll processing and reduce loss of pay by 11%, and supported employee engagement and retention initiatives that improved engagement by 15% and reduced attrition by 10%.