YASHIKA ARORA

Direct day-to-day center operations for a newly launched gaming venue, establishing operational workflows and administration standards. Leverage sales experience to convert inquiries and walk-in prospects, and oversee financial accounts, petty cash, and staff management.

Managed high-volume inside sales pipelines, handling 60-80 leads daily via structured calling and telephonic counseling. Generated ₹4-8 Lakhs in monthly revenue through consultative selling and systematic follow-ups, while supervising center tasks and maintaining client relationships.

Coordinated logistics, vendor communications, and operational setups for freelance corporate events.

Achieved monthly sales targets of ₹4-6 Lakhs by managing end-to-end lead pipelines and student counseling. Conducted interactive Zoom sessions and telephonic calls to convert prospective working professionals, and managed center administrative workflows.

Closed high-volume student admissions for flagship NEET/JEE preparation programs, generating ₹12-15 Lakhs monthly. Managed inbound and outbound lead streams while maintaining high call quality and strict follow-up protocols, and partnered with center management for sales audits and fee reconciliations.

Maintained 5 years of continuous inside sales performance using CRM platforms to drive admissions. Conducted detailed face-to-face and telephonic counseling sessions for corporate and candidate leads, and oversaw daily center administration including petty cash and attendance logs.

Managed the complete admission lifecycle for specialized banking and finance programs. Administered entrance examinations, facilitated student onboarding, and maintained daily attendance databases, while handling petty cash and center operational tasks.

Graduated with a Bachelor of Commerce (Hons.) from the University of Delhi in 2019.

Completed the SAP FICO S/4HANA Module Certification.