Yaroslaba Botello

Manages and supports approximately 200-250 international patients annually, primarily from the United States and Canada. Coordinates the complete patient journey including inquiry management, medical consultation, scheduling, travel planning, local support, treatment coordination, and post-treatment follow-up.

Founded and operates a flexible medical tourism agency connecting international and domestic patients with healthcare providers and complementary services in Yucatán. Built a multidisciplinary network across various medical specialties and coordinates appointments, lodging, transportation, and recovery support.

Co-founded and managed a medical-device distribution and import business specializing in orthopedic and spinal implants. Led purchasing, commercial operations, sales strategy, annual targets, provider relationships, and surgical logistics, managing a team of sales representatives and technical specialists.

Managed medical-product sales, physician and hospital accounts, business development, product demonstrations, and procedure logistics. Participated in sales planning, client development, medical congresses, exhibitions, and long-term provider relationship management.

Worked on commercial projects and reporting across business areas, with later work connected to the medical and healthcare sector in a multinational environment.

Prepared commercial reports for management and supported structured operational and business reporting within a German multinational environment.

Provided speech and language therapy support, working directly with patients, families, and multidisciplinary healthcare teams.

Promoted orthopedic and traumatology products, managed physician relationships, participated in medical exhibitions, and provided logistical support related to operating-room procedures.

Completed a 48-hour certificate program on Tools for the Development of a Health Tourism Cluster.

Completed 7 semesters of psychology studies at the National Autonomous University of Mexico.