Looking for a job

Yanna olivia

@yannaolivia

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Customer Service at PT Rifan Finan cindo who handled customer questions and complaints across phone, email, and chat.

Indonesia

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What I'm looking for

I’m looking for a work-from-home Admin Chat role focused on responsive, effective customer service.

At PT Rifan Finan cindo, I handled customer questions and complaints through phone, email, and chat, and shared product and service information clearly.

Earlier, as an Admin Marketing at PT Arta Raya Multi Industri, I managed customer databases, followed up with customers, and helped prepare promotional materials and social media content. I’m looking for a work-from-home Admin Chat role focused on responsive customer service.

Experience

Work history, roles, and key accomplishments

Customer Service

PT Rifan Finan cindo

Sep 2024 - Oct 2024 (1 month)

Handled customer complaints and inquiries via phone, email, and chat applications in a friendly and solution-oriented manner. Provided clear information about products and services to customers.

Customer Service Complaint Handling Communication Skills Live Chat Email Support Phone Support

Operator Produksi

PT Sukses Makmur Plastindo

Jan 2021 - Dec 2022 (1 year 11 months)

Operated production machinery and compiled daily reports on team productivity with precision.

Production Operations Machinery Operation Reporting Attention To Detail

Admin Marketing

PT Arta Raya Multi Industri

Jan 2020 - Dec 2021 (1 year 11 months)

Managed customer database and conducted periodic follow-ups to ensure smooth communication and transactions. Assisted in preparing promotional materials and content for social media and marketing campaigns.

Database Management Follow up Marketing Social Media Content Creation Campaign Management