Intan Aprilia

Hi, I'm Intan, a tech-savvy and creative professional with a strong background in social media management and customer service. I have honed my skills in content creation, digital communication, and audience engagement across various platforms. My experience includes assisting users through online chat, where I effectively resolved platform issues and guided them through features, significantly boosting customer satisfaction and retention.

In my role as a Social Media Specialist, I planned monthly content and seasonal trends while creating engaging visual and written content for platforms like Instagram, Facebook, and TikTok. I actively managed daily interactions with followers and potential customers, ensuring a responsive and engaging online presence. My ability to monitor social media performance and adjust strategies has led to improved engagement and reach, showcasing my adaptability and problem-solving skills.