yanit moges
@yanitmoges
Customer service and auditing professional focused on strong communication and reliable reporting.
What I'm looking for
I am a friendly and outgoing customer service officer, auditor, and reporter. I’m currently looking to progress my career in a more challenging role where I can apply my communication strengths and keep work organized and accurate.
I have the excellent ability to supervise, manage, and motivate other team members. My communication skills have enabled me to build strong relationships with customers, colleagues, and external suppliers, while delivering unmatched customer services.
In my experience, I have supported operations through auditing company reporting and invoices, managing different sheets, and handling data encoder responsibilities. I also managed the company emails and assisted with uploading CVs and different files on different software’s.
I bring hands-on experience working in customer service, administration, and reporting, and I’m comfortable managing day-to-day documentation and communication. I also support communication through social media platforms like face book, Instagram and twitter of Safaricom Ethiopia.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Safaricom Ethiopia
Jul 2022 - Nov 2022 (4 months)
Delivered customer service and built strong relationships with customers, colleagues, and external suppliers. Managed social media (Facebook, Instagram, Twitter) for Safaricom Ethiopia.
Data Encoder
Wazanin Foreign Employment Agency
May 2023 - Present (3 years)
Audited and uploaded reports, and managed CV/document uploads using software and MS Office tools. Maintained company email records and supported accurate data handling.
Interval Admin
MmcY Tech
Nov 2022 - Present (3 years 6 months)
Managed spreadsheets and supported administrative reporting, including invoices and company auditing tasks. Handled company email operations and helped coordinate team work.
Education
Degrees, certifications, and relevant coursework
Mekelle University
Bachelor of Science (B.Sc.), Electrical and Computer Engineering
2016 - 2021
Earned a B.Sc in Electrical and Computer Engineering with a focus on Electronics & Communication Engineering from Mekelle University.
Availability
Location
Authorized to work in
Job categories
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