Yanis Chiniah

I've led $30M+ in global portfolios across banking, fintech, AI-driven operations, and digital transformation. Through Globalize, I work as an independent Program Executive, Fractional Leader, and Board Advisor for clients building scalable operations and technology delivery capability.

I scaled an AI learning-systems workforce from zero to 1,000+ freelancers across 16 countries, growing profitability from 10% to 200%+ in one year. I also built onboarding systems that achieved a 97% quality metric and helped AI-integrated support operations reach 90%+ customer interaction and resolution performance within six months.

At Objectwise Consulting Group, I led Scotiabank International's $15M Pega CLM program across Canada, Chile, Colombia, Mexico, and the Caribbean, delivering digital onboarding on time and on budget. I also oversaw CIBC's $6M Pega Smart Dispute BPM program, including core-system and VISA integration, while launching an RPA practice using Blue Prism and OpenSpan.

At AfrasiaBank, I established technology governance, managed $5M across 20 concurrent projects with zero budget overrun, and advanced the bank's digital transformation roadmap. I bring practical governance, board-level stakeholder management, and hands-on experience building PMOs, distributed teams, and delivery systems from the ground up.