Tilek Nurdin uulu
@tileknurdinuulu
Chief of Staff / Product Owner / IT Project Manager driving enterprise-scale digital transformation.
What I'm looking for
I am a results-driven IT leader with 9+ years delivering digital transformation across fintech, mining, healthcare IT, and visa services. I bridge business and technical teams to implement ERP/CRM systems, API integrations, cloud migrations (AWS), and AI tools, consistently improving conversion, operational efficiency, and revenue.
In hands-on roles I have led teams, managed $15M+ budgets, administered enterprise CRMs, and delivered a 254% conversion uplift and 100%+ revenue growth through automation and AI chatbots. I focus on high-stakes delivery, stakeholder alignment, vendor management, and building scalable processes that eliminate 'good enough.'
Experience
Work history, roles, and key accomplishments
IT Project Manager
The Visa Services FZCO
Sep 2023 - Feb 2026 (2 years 5 months)
Led end-to-end digital transformation, driving a 254% conversion increase (1.1% to 3.9%) and supporting 100%+ revenue growth through AI chatbot, process automation, and marketing tech optimization while administering Bitrix24 and AWS migrations.
Senior IT Project Manager
Kumtor Gold Company CJSC
Nov 2022 - Oct 2023 (11 months)
Managed enterprise IT for a large gold mining operator, overseeing $15M+ payroll systems, 5,500+ users and a 10+ person IT team while ensuring compliance and business continuity during nationalization.
IT Project Manager
Kumtor Gold Company CJSC
Feb 2022 - Nov 2022 (9 months)
Led ERP and HR/payroll implementations (Epicor) for 5,500+ users, researched ERP alternatives, and delivered solutions that reduced operating costs by 35% while managing vendor relationships and reporting requirements.
Partnerships Manager
Intelehealth
Jun 2021 - Jul 2022 (1 year 1 month)
Bridged business and technical teams for a telemedicine platform, streamlining processes, advising product selection, and producing executive reports to improve customer satisfaction and reduce operational costs.
Senior Project Coordinator
KSSDA
Nov 2021 - Apr 2022 (5 months)
Coordinated cross-departmental projects, developed roadmaps and specifications, managed change orders, and delivered training to improve adherence to schedules and project requirements.
IT Project Manager
XIS7
Feb 2021 - Feb 2022 (1 year)
Led regional fintech product development for a payment system serving 10+ million users, re-architected multi-language platform to Angular/Python and managed a team of seven to support up to 10,000 simultaneous payments.
IT Project Manager
Appello Australia
Apr 2021 - Jun 2021 (2 months)
Managed a portfolio of four projects with 10–12 developer teams in Agile, created PM roadmaps, optimized budgets, and improved cross-functional collaboration using Asana and Confluence.
IT Project Manager
State Enterprise Socservice
Sep 2020 - Jan 2021 (4 months)
Led development of government health information systems and telemedicine pilots, conducted BPMN process mapping, created technical specs, and produced analytical reports for policy decisions.
Technical Account Manager
Greenlight IT Solutions KZ LLC
Dec 2019 - Mar 2020 (3 months)
Provided pre- and post-sales technical support, managed projects from inquiry to implementation, maintained SLA/OLA adherence, and coached client staff to improve performance.
IT Manager
Kazakhstan Debt Center LLC
Sep 2018 - Dec 2019 (1 year 3 months)
Managed IT operations for a financial services firm, implementing system optimizations that reduced operational costs by 25% (≈2M KZT/month) and enforcing security and compliance controls.
DBMS Developer / Business Analyst
Finca Bank Kyrgyzstan
Apr 2017 - Dec 2018 (1 year 8 months)
Developed databases and reports for a microfinance bank, improved server performance, ensured KYC/AML compliance exposure, and optimized payment processing workflows.
Education
Degrees, certifications, and relevant coursework
Project Management Institute (PMP)
Project Management Professional (In Progress), Project Management
Project Management Professional (PMP) certification is currently in progress.
Zyfra Mining Kazakhstan
Digital Mining Enterprise Certificate, Digital Mining
2022 - 2022
Grade: With Honours
Completed the Digital Mining Enterprise Certificate with Honours in 2022.
Erasmus Network
Professional Certifications, Human Resources; Supply Chain
2018 - 2018
Completed Certified Human Resource Specialist (CHRS) and Supply Chain Certified Specialist certifications in 2018.
Lancaster University
Bachelor of Science, Information Technology for Creative Industries
2009 - 2014
Grade: 2nd Class Honours
Completed a Bachelor of Science (2nd Class Honours) in Information Technology for Creative Industries, focusing on IT applications for media and creative sectors.
Altmar-Parish-Williamstown Senior High School
High School Diploma, Secondary Education
High School Diploma awarded in 2009 from Altmar-Parish-Williamstown Senior High School in New York.
Chyngyz Aitmatov Bishkek Kyrgyz-Turkish High School
High School Diploma, Secondary Education
Completed secondary education at Chyngyz Aitmatov Bishkek Kyrgyz-Turkish High School, graduating in 2008.
Availability
Location
Authorized to work in
Job categories
Skills
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