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Shaun Naicker

@shaunnaicker

Senior Project Manager and Enterprise Delivery Leader with 18+ years of experience delivering enterprise technology, banking, digital transformation,

United Arab Emirates

Message

What I'm looking for

I’m looking to lead enterprise IT transformation in regulated banking environments—combining SAFe/Scrum execution with PMO governance, RAID discipline, and measurable KPIs to deliver predictable outcomes, cost efficiency, and zero-downtime cutovers. Immediate UAE availability.

I’m a Senior Project Manager with 18+ years delivering cross-functional programmes in banking, fintech, and regulated technology environments. I consistently drive 40–60% operational improvements and execute zero-downtime cutovers at scale through disciplined governance and clear executive alignment.

Across my roles, I lead Agile and hybrid delivery using SAFe, Scrum, and Kanban, strengthening delivery predictability and reducing BAU inefficiencies through RAID log discipline, ITIL-aligned service redesign, and measurable KPI tracking in Azure DevOps. I also own structured GRC controls, change management processes, and stakeholder-ready reporting for senior leadership.

From migrating 10,000+ accounts and ZAR 40M across multiple countries to directing multi-country enterprise implementations, I build reusable programme frameworks that improve outcomes and reduce delivery friction for distributed teams. I bring immediate UAE availability and a “governance-first, outcomes-always” mindset to every regulated transformation.

Experience

Work history, roles, and key accomplishments

Agile Delivery Lead

Ioco Digital

Dec 2023 - Feb 2026 (2 years 2 months)

Managed 5 concurrent banking/fintech programmes with a $1M budget, improving delivery predictability by 40% and aligning executive steering through SAFe/Scrum-based Agile governance, RAID discipline, and hybrid delivery practices. Reduced BAU operational inefficiencies by 50% using ITIL-aligned service redesign and Azure DevOps KPI dashboards, while ensuring audit-ready governance and SLA accounta

Agile Scrum Hybrid Azure DevOps ITIL

Senior Project Manager

Psg Wealth

Dec 2022 - Dec 2023 (1 year)

Delivered 30% cost savings across 6 concurrent regulated technology projects by owning GRC-aligned controls, change management processes, and RAID governance. Coordinated vendors and programme dependencies, and produced senior-leadership dashboards covering budget utilisation, risk status, and delivery progress.

GRC Change Management Vendor coordination Regulated Technology Delivery

Agile Delivery Lead

Dimension Data

Oct 2020 - Dec 2022 (2 years 2 months)

Architected SAFe and Scrum delivery environments for enterprise IT across Middle East and GCC operations, managing cross-functional dependencies, risks, and enterprise integration points. Improved Agile maturity and delivery throughput through coaching, PMO governance, and bottleneck removal, driving measurable efficiency gains against organisational KPIs.

SAFe Scrum PMO Agile Coaching Dependency Management Risk Management Enterprise Integration

Agile Project Manager

Information Delivery Systems

Aug 2018 - Mar 2020 (1 year 7 months)

Migrated 10,000+ accounts and ZAR 40M in assets across 6 countries and ~10 institutions, achieving 60% efficiency gains and zero-downtime cutovers. Managed full data lifecycle (mapping through SIT/UAT and cutover), facilitated steering forums, and delivered executive reporting packs to ensure regulatory compliance and business readiness.

Agile Delivery Data Migration Data Mapping Regulatory Compliance Cross Border Programme Delivery

Senior Project Manager

InfoEd International

May 2008 - May 2017 (9 years)

Directed 23 multi-country enterprise system implementations with teams of 10–20 and $2–3M budgets per engagement, strengthening multi-vendor governance and cross-cultural stakeholder management. Sustained C-suite executive reporting and SLA/KPI governance over 9 years, establishing reusable programme governance frameworks adopted across multiple client institutions.

Multi Country Programme Management Vendor Governance Stakeholder Management Executive Reporting Budget Management