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Vikas Agarwal

@vikasagarwal2

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Seasoned Technical Delivery Head and Program Lead driving large-scale digital transformation.

United Arab Emirates

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What I'm looking for

I seek senior delivery or program leadership roles where I can drive large-scale digital transformation, mentor teams, align product and engineering, and deliver measurable business outcomes. I can also drive Agile transformations.

I am a seasoned Program Lead and Technical Delivery Head with 20+ years delivering complex digital engineering and transformation programs across the UAE, North America, London, Europe, and APAC. I align platform builds with product vision, engineering excellence, and measurable business outcomes.

I have led multi-year, large-scale programs for clients in e-commerce, banking and finance, energy trading and risk management, and government pilots—driving cloud-native architectures, DevOps practices, API-led integrations, and data platforms while instituting governance and agile practices at scale.

My leadership delivered measurable results: major e‑commerce upgrades for Carrefour, a CMS launch that drastically reduced page launch times, the Thailand Gold marketplace rollout, Chevron ATLAS releases across global hubs, and the PEAK energy pilot that reduced consumption by 4%. I coach teams, manage stakeholder and vendor ecosystems, and embed continuous improvement to sustain long-term value.

Experience

Work history, roles, and key accomplishments

Current

Technical Delivery Head

Current

Toptal Inc.

Jan 2023 - Present (2 years 11 months)

Program Manager for Owens Corning and Garn Enterprises, leading digital marketing and e-commerce platform deliveries, aligning roadmaps with business stakeholders and scaling agile practices to improve time-to-market and operational efficiency.

Program Management Stakeholder Management Roadmapping Release Management CI CD

Agile Delivery Lead

Majid Al Futtaim Retail

Sep 2020 - Jan 2023 (2 years 4 months)

Led Agile and digital transformation across 23 teams for Carrefour, reducing attrition 15%, migrating SAP Hybris to microservices, and launching features that improved delivery performance and customer self-service.

Agile Coaching SAFe Scrum Kanban Digital Transformation Release Management Vendor Management Hybris

Senior Program Manager

Publicis Sapient

Nov 2009 - Sep 2020 (10 years 10 months)

Led large-scale digital transformation and delivery engagements (Plains Midstream, Ontario Energy Board, Chevron, Mansfield Oil, EON/Uniper), managing teams of 30–110 and delivering multi-year programs with measurable operational improvements.

Program Management Openlink Team Leadership Stakeholder Management Jira DevOps

Project Manager

Nucleus Software

Jun 2007 - Nov 2009 (2 years 5 months)

Led FinnOne implementations and product improvements for banking clients across APAC and MENA, establishing support models and improving batch/process performance for high-volume operations.

FinnOne Pl SQL Java Performance Tuning Client Delivery

Assistant Manager

Keane India Limited

Dec 2005 - Jun 2007 (1 year 6 months)

Established a Centre of Excellence for estimation using IFPUG FPA, led estimation for large-scale bids and contributed to winning a US$60M contract through strategic estimation leadership.

Bid Management Stakeholder Engagement Cost Management

Program Manager

Infosys

Feb 2005 - Dec 2005 (10 months)

Project lead for Finacle upgrade at IDBI Bank, managing a team of 40+ to deliver core banking upgrade and ensuring successful implementation and support.

Core Banking Finacle Project Lead Team Management Implementation