At Appen, I transcribe Catalan audio for AI training and create subtitles with timestamps following project guidelines. I also review work against client quality standards.
At Mabel Insights (antes Everget), I designed user flows, wireframes, and interfaces for web platforms. I worked with product and development teams.
At Naturgy, I supported customers by phone, answered questions about tariff changes, and handled service issues.
I’m a native Catalan, Spanish, and English speaker, and I’ve worked remotely full-time. I also have experience in customer service across retail and hospitality.
