At Concentrix, I handle and resolve user inquiries through chat, email, and phone for a global tech leader. I manage ticket resolution and customer experience while maintaining quality standards.
At Club Med, I onboarded and cared for multicultural international clientele, supporting guest relations and family needs.
At Kuumba Studio, I handled technical troubleshooting, hardware and software maintenance, and real-time incident resolution to support technical sessions and client projects.
At La Cave.mp3, I managed business setup and end-to-end operations, including planning, budgeting, consulting, and project delivery. Earlier, at MJC CENTRE SOCIAL VICTOR HUGO, I diagnosed technical incidents and supervised equipment.
