Sarah Davis

Evaluate liability and issue coverage positions per state statutes and carrier guidelines, maintain audit-ready files, and use claim platforms and diary systems to reduce cycle time and improve documentation accuracy.

Reviewed and processed prior authorization requests for medical, behavioral health, pharmacy, and specialty services, verified eligibility and benefits, and communicated decisions and information requests to providers and members.

Conducted liability investigations including recorded statements and scene evaluations, negotiated injury and property settlements, and collaborated with special investigation, underwriting, and litigation teams on complex disputes.

Completed coursework in Business Management with focus areas including claims reserving, documentation, and vendor coordination relevant to insurance claims handling.