Paballo Prudence
@paballoprudence
Dedicated claims advisor with a focus on client support.
What I'm looking for
I am a dedicated claims advisor with experience in supporting clients through the claims process. My role at Outworx Contact Centre involved ensuring clients understood their coverage and that their claims were handled efficiently, leading to fair outcomes. I take pride in my ability to communicate effectively and provide exceptional service.
Currently, I work at Huntswood, where I manage outstanding claims within motor insurance. My responsibilities include reviewing claims, communicating with third-party insurers, and ensuring all necessary documentation is requested and processed. I am committed to achieving the best possible results for my clients.
Experience
Work history, roles, and key accomplishments
Claims Advisor (Esure)
Huntswood
Jan 2023 - Present (2 years 5 months)
Managed outstanding claims within motor insurance, including reviewing claims and communicating with third-party insurers. Responsible for requesting required documentation and following measures for fund recovery.
Claims Advisor (Somerset Bridge)
Outworx Contact Centre
Feb 2022 - Present (3 years 4 months)
Supported clients through the claims process, ensuring they understood their coverage and their claim was handled efficiently. Aimed to ensure clients received a fair outcome for their claims.
Education
Degrees, certifications, and relevant coursework
Sithandimfundo Secondary School
Grade 12, General Studies
Completed secondary education at Sithandimfundo Secondary School, fulfilling the requirements for Grade 12.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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