Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@wyndelljulian
Fraud analyst skilled in data-driven detection and process improvement.
I am a results-driven fraud analyst with a strong foundation in customer service and data analysis, focused on improving fraud detection processes and operational efficiency.
Across roles in Concentrix, Alorica, and Prime Insights, LLC, I reviewed accounts for suspicious activity, analyzed large datasets, and leveraged automation and machine-learning approaches to proactively identify fraud patterns.
I have mentored and supervised real-time analysts, created reports and tools that increased productivity, and consistently exceeded performance targets—earning multiple Top Agent and Top Analyst recognitions.
I bring attention to detail, strong analytical skills, and a problem-solving mindset to help organizations reduce risk and improve detection workflows.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Prime Insights, LLC
Oct 2024 - Sep 2025 (11 months)
Identified and investigated potential fraudulent activities using advanced data analysis and machine learning techniques, improving fraud detection processes and reducing false positives. Mentored team members to increase operational efficiency and accuracy.
Concentrix
Nov 2022 - Nov 2024 (2 years)
Acted as stand-alone supervisor for real-time analysts, monitored KPIs, created reports, and provided hourly/weekly/monthly metrics to stakeholders to optimize labor utilization. Mentored new analysts and improved team performance through coaching.
Concentrix
Sep 2021 - Nov 2022 (1 year 2 months)
Monitored agent performance and KPIs, created and maintained real-time reports, and collaborated with stakeholders to identify performance improvement areas. Analyzed multi-source data to detect trends and anomalies.
Concentrix
Mar 2021 - Sep 2021 (6 months)
Mentored junior team members on best practices and technical skills, and implemented automation tools to streamline workflows, increasing team productivity. Served as a technical resource for operational issues.
Concentrix
Sep 2018 - Mar 2021 (2 years 6 months)
Reviewed and analyzed customer accounts and complaints to identify fraud risk and suspicious activities, producing reports and files that increased detection efficiency. Recognized for attention to detail and accuracy.
Alorica
Feb 2017 - Feb 2018 (1 year)
Handled customer inquiries and complaints efficiently following SOPs, delivering clear verbal and written communication and consistently exceeding metric targets. Awarded Top Agent multiple months for performance.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Engineering
2022 - 2024
Completed coursework or training related to computer engineering or technical support while employed at Concentrix from November 2022 to November 2024.
High School Diploma, Secondary Education
Completed secondary education at Colegio de Montalban, finishing in 2016.
Software and tools used professionally
You can contact Wyndell and 90k+ other talented remote workers on Himalayas.
Message WyndellTauffey Rivera
Fraud & Claims Ops Associate Manager, SAVP, WELLS FARGO INT’L SOLUTIONS, LLC PHILIPPINES
Anna Christia Azurin
Senior Fraud Specialist, JP Morgan Chase Bank
Zyrone Soriano
Fraud & Risk, A1 MANPOWER CORP.
Jeffan Sotto
Fraud and Risk Officer in Charge, Bayview Technologies, Inc.
Kristine Joy Dones
Dispute Analyst, Concentrix
Mark Davis Alabado
HP Technical Sales Support Representative, Concentrix
Mira Blacer
Fraud Analyst and Dispute Management, Majorel / Teleperformance
Boii User
Fraud Analyst, Alorica
Mckinly Tayag
Fraud Analyst, Alorica
MARY KRYSTEL ARABACA
Business Analyst, JPMorgan Chase & Co.