Looking for a role where I can apply my revenue management and operations background with analytical and technical skills to drive data-driven decision-making, improve processes, and support business growth in a collaborative environment.
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@wyldelizsantos
Operations, revenue, and systems specialist in hospitality with 7+ years; expert in SQL, Power BI, and OPERA; delivers data-driven revenue growth.
United StatesLooking for a role where I can apply my revenue management and operations background with analytical and technical skills to drive data-driven decision-making, improve processes, and support business growth in a collaborative environment.
I am a analytical operations, revenue, and systems professional with 7+ years in hospitality delivering measurable business impact. She combines advanced Excel, SQL, and Power BI/Tableau expertise with hands-on systems administration (OPERA, RESERVE, Envision) to maintain 100% data integrity, automate reporting, and free leadership time for strategic work. Wyldeliz builds weekly dashboards and forecasts that improved revenue strategy accuracy by 12% and uncovered 10–15% pricing opportunities during peak demand, while coordinating Sales, Catering, and Banquets to strengthen event forecasting and increase future bookings by 8%. She excels at translating complex data into actionable insights, streamlining workflows across teams, and ensuring contract compliance for corporate and entertainment clients. Wyldeliz is seeking roles where she can tighten processes, surface revenue opportunities, and support executive decision-making as a Systems Administrator, Revenue Analyst, or Event Operations lead.
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Work history, roles, and key accomplishments
Hyatt Regency Orlando International Airport
Nov 2023 - Present (2 years)
Built weekly KPI dashboards and forecasts with Excel and Power BI, improving revenue strategy accuracy by 12%; validated data across OPERA, RESERVE, and Envision to safeguard multi-million-dollar group revenue and identified 10–15% pricing opportunities during peak demand.
Hyatt Regency Orlando International Airport
Sep 2022 - Nov 2023 (1 year 2 months)
Generated space utilization and booking pace reports that improved forecasting accuracy and drove an 8% increase in future bookings; managed client records and distributed daily event logs to ensure executives had accurate, real-time data.
Hyatt Regency Orlando International Airport
Aug 2021 - Sep 2022 (1 year 1 month)
Prepared and distributed daily arrival, departure, and occupancy reports with 100% accuracy in guest data within OPERA PMS and partnered cross-departmentally to resolve 30+ service issues weekly, ensuring VIP satisfaction.
Panera Bread
Nov 2017 - Aug 2021 (3 years 9 months)
Promoted from cashier to manager within 18 months; reduced inventory waste by 15% and improved labor cost efficiency by 12% through Excel-based trend analysis and optimized scheduling for a team of 30+ employees.
Degrees, certifications, and relevant coursework
Certificate, Full-Stack Development
Completed 888 hours of intensive full-stack development training. Focused on key technologies including Flask, React, and PostgreSQL.
Bachelor of Science, Hospitality
Completed a comprehensive Bachelor of Science program in Hospitality. Gained foundational knowledge and practical skills relevant to the hospitality industry.
Software and tools used professionally
United StatesYou can contact Wyldeliz and 90k+ other talented remote workers on Himalayas.
Message Wyldeliz
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