Open to opportunities

Gabriela User

@wwgabby

Enterprise product leader driving compliant, scalable insurance and data solutions across complex, regulated environments.

Honduras

Message

What I'm looking for

I seek senior product leadership roles in regulated industries where I can drive compliant, data-driven product strategy, lead cross-functional teams, and deliver measurable operational impact.

I am a bilingual enterprise product and systems leader with 10+ years progressing from Systems Analyst to Director of Product Management within a regulated national insurance environment.

I have led enterprise-scale implementations from $2M system rollouts to ETL migrations spanning 20M+ financial records, directing data governance and conversion projects with zero data integrity loss.

I partner with executive stakeholders, technical teams, and operational users to deliver compliant, scalable solutions on time, embedding regulatory mandates into system design and passing audits on first attempt.

I champion data-driven decision making and early-stage AI adoption, deliver measurable operational savings through automation, and build reporting and dashboarding solutions that improve efficiency and adoption.

Experience

Work history, roles, and key accomplishments

Director of Product Management

Zenith Insurance Company

Jun 2023 - Sep 2025 (2 years 3 months)

Owned product vision and roadmap for enterprise claims and policy systems, delivering 4 proprietary tools and 15 critical enhancements while directing 10+ data conversion projects for 20M+ records with zero data integrity loss and embedding regulatory compliance into designs.

Product Management Roadmapping ETL Data Governance Compliance Agile Scrum Stakeholder Management

Product Manager

Zenith Insurance Company

Jun 2019 - May 2023 (3 years 11 months)

Owned full lifecycle of a $2M nationwide medical Utilization Review platform, achieving 99.5% integration success and passing compliance audits on first attempt while deploying 25+ real-time executive dashboards that improved operational efficiency by 25%.

Product lifecycle Agile UAT SQL Power BI Stakeholder Management Integration Compliance Training

Systems Analyst

Zenith Insurance Company

Jan 2014 - May 2019 (5 years 4 months)

Led national workforce consolidation and process re-engineering initiatives that reduced headcount by one-third, cut processing time 40%, saved 800+ staff-hours annually, and improved data entry accuracy from 75% to 98%.

Systems Analysis Process Mapping Python VBA Excel Requirements Gathering Automation Change Management

Education

Degrees, certifications, and relevant coursework

University of South Florida

Bachelor of Science in Engineering, Computer Science

Completed a Bachelor of Science in Engineering with a focus in Computer Science, acquiring foundational skills in software development, systems analysis, and data technologies.