Open to opportunities

Magdiel Aranda

@magdielaranda

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Senior Project Manager bridging technical data and delivery to drive ROI across IT and workforce projects.

Honduras

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What I'm looking for

Seeking a Senior IT/Software Project Manager role in software, SaaS, tech, or data-driven industries, where I can lead Agile/Scrum delivery, connect data analysis to operational execution, and drive measurable ROI across global teams. Also interested in Workforce Management / Data Analyst roles using NICE IEX, Power BI, SQL, and Excel for real-time scheduling and SLA optimization.

Data-driven Senior Project Manager with 4+ years of remote experience delivering high-impact IT, Software Development, and Workforce Management projects for US-based organizations.

Proven ability to lead cross-functional international teams across EMEA, LATAM, and APAC using Agile and Scrum frameworks from initiation through full SDLC. Expert in executive-level stakeholder management, action tracking, and multi-project coordination — consistently eliminating silos, reducing reporting time, and driving measurable ROI. Bilingual (English / Spanish), LATAM-based, and fully aligned to US business hours.

Experience

Work history, roles, and key accomplishments

Current

Senior Project Manager

Current

Achieve Test Prep

Feb 2022 - Present (4 years 4 months)

Managed Salesforce administration and ChargeOver financial workflows while coordinating Agile/Scrum IT and software projects across EMEA, LATAM, and APAC. Implemented standardized project tracking in Asana, Basecamp, and Miro and led risk assessments to reduce delivery delays.

Salesforce Administration Agile Project Management Scrum Asana Basecamp Miro SOQL Risk Assessment Cross functional Leadership Chargeover

Workforce Data Analyst

KM2 Solutions

Mar 2018 - Aug 2020 (2 years 5 months)

Used NICE IEX to optimize workforce allocation and improve SLA adherence across multi-location operations. Built Power BI dashboards (70% reporting efficiency) and SQL automation workflows (85% fewer manual errors) to strengthen forecasting and reporting.

SLA Management Power BI KPI Tracking Excel Modeling

Workforce Management and Data Analyst

KM2 Solutions

Mar 2018 - Aug 2020 (2 years 5 months)

Performed predictive workforce forecasting and intraday analysis with NICE IEX to optimize staffing, schedules, and capacity planning while maintaining SLA adherence across multi-location operations. Built Power BI dashboards and SQL automation that increased reporting performance by 70% and reduced manual reporting errors by 85%.

NICE IEX Workforce Management Power BI SQL Capacity Planning Excel Modeling KPI Tracking

Contract Data Analyst

American Credit Acceptance

Jan 2015 - Mar 2018 (3 years 2 months)

Evaluated high-volume vehicle contracts across regional U.S. markets, assessing compliance and vehicle valuation data to support legal adherence and proper execution. Increased operational efficiency by 85% by identifying and automating repetitive manual data entry processes.

Data Entry Operational Efficiency Data Evaluation KPI Tracking Process Improvement

Funding Contract Data Analyst

KM2 Solutions

Feb 2015 - Feb 2018 (3 years)

Evaluated high-volume vehicle contracts for American Credit Acceptance, ensuring compliance and accurate valuation data. Identified and automated repetitive manual data entry processes to increase operational efficiency by 85% while maintaining regulatory data integrity.

Data Integrity Process Automation High Volume Data Entry & Compliance Operational Efficiency

Education

Degrees, certifications, and relevant coursework

University of Warwick

Master of Science in Programme and Project Management, Programme and Project Management

2020 - 2022

Grade: Merit

Earned a Master of Science in Programme and Project Management at the University of Warwick (Chevening Award scholarship, Grade: Merit).

University of Warwick

Master of Science, Programme and Project Management

2020 - 2022

Grade: Merit

Activities and societies: Chevening Scholarship (Foreign, Commonwealth and Development Office)

Master of Science in Programme and Project Management. Achieved a Merit GPA and received a Chevening Scholarship (Foreign, Commonwealth and Development Office).