At Elysian Technological Services, I supported full-cycle recruitment by screening resumes, coordinating interviews, and managing candidate pipelines. I also coordinated onboarding and maintained employee records for remote operations.
As a Customer Service Advisor (Supervisor) at SharkNinja — FirstSource (Ascensos) Trinidad, I managed escalated customer concerns and coordinated case tracking and follow-ups. I guided colleagues on policies and procedures while maintaining accurate documentation.
Through IBIS (Believe in Success), I coordinated flood-relief and beach-cleanup initiatives in Mayaro and Rio Claro. I organized volunteers, maintained project records, and developed social media strategies to communicate with community members.
