
Shania Telesford
@shaniatelesford
Administrative assistant with PriceSmart HR experience supporting recruitment, onboarding, confidential records, and new-hire orientation.
What I'm looking for
At PriceSmart, I supported recruitment activities, prepared and filed confidential employee documents, and helped incoming staff through onboarding and orientation.
At Ascensos, I handled customer calls and queries, scheduled troubleshooting video calls for warranty claims, and escalated claims when needed.
At RelaxInn Totally For You, I managed appointments, team rosters, and inventory while responding to customer issues. I'm seeking an administrative assistant role where I can apply my experience in administrative support, record-keeping, and employee onboarding.
Experience
Work history, roles, and key accomplishments
Human Resource Assistant
PriceSmart
Jan 2024 - Jan 2026 (2 years)
Supported recruitment activities including candidate screening and onboarding. Prepared, updated, and filed confidential employee documents and facilitated new-hire orientation.
Remote Inbound Call Centre Agent
Ascensos
Jan 2023 - Jan 2024 (1 year)
Handled high volume customer calls, responded to queries, scheduled troubleshooting video calls for warranty claims, and provided accurate information about appliances and warranty policies.
Hybrid Spa Manager
RelaxInn Totally For You
Jan 2021 - Jan 2023 (2 years)
Managed high-volume clientele and staff, organized team rosters and inventory, and handled appointment scheduling and customer issue resolution.
Education
Degrees, certifications, and relevant coursework
The University of the West Indies
N1, Biology
2018 - 2020
Activities and societies: Various group projects and labs based heavily on Biology
Pursued studies in Biology, engaging in various group projects and labs heavily based on Biology.
A.S.J.A Girls' College
O'Level CXC Certificate, General Studies
2013 - 2018
Completed O'Level CXC Certificate with 7 subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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