Open to opportunities

Winnie Wayua

@winniewayua

Message

I am a dedicated office assistant with two years' administrative and customer-service experience.

Kenya

Message

What I'm looking for

I’m seeking an administrative role where I can apply auditing, cash-handling and customer-service strengths within a collaborative team that values accuracy, confidentiality and growth.

I am a dedicated office assistant with two years of hands-on experience managing confidential paperwork, daily sales audits, and client service.

I handle cash, invoicing, record keeping, bulk printing and restocking while maintaining strict confidentiality and accurate daily reports.

I have worked in customer-facing roles including pump attendant and brand ambassador, gaining experience in fueling checks, payment processes, product promotion, and sales support.

I have proven managerial skills, an eye for identifying process errors, and recognition for consistent performance. I hold a Diploma in Business Administration and a Designing Level 1 certificate.

Experience

Work history, roles, and key accomplishments

Current

Office Assistant

Current

Highline Solutions Ltd

Aug 2023 - Present (2 years)

Recorded daily sales of each employee and ensured comprehensive audits. Analyzed daily sales reports, interpreted workflows, and identified errors while maintaining client confidentiality.

Data Analysis Workflow Management Customer Service Document Management

Pump Attendant

Shell Kangundo Road

Jan 2023 - Jun 2023 (5 months)

Managed fueling operations and engine checks for vehicles. Handled significant cash transactions and ensured efficient payment processing for customers.

Fueling Operations Customer Service Payment Processing Vehicle Inspection

Brand Ambassador

East African Breweries Limited (EABL)

Jan 2019 - Dec 2022 (3 years 11 months)

Marketed and raised awareness for new and existing products through presentations and sampling. Generated creative marketing ideas and acted as a diligent brand representative.

Marketing Product Sampling Customer Feedback Creative

Education

Degrees, certifications, and relevant coursework

KIRIRI WOMEN`S UNIVERSITY

Diploma, Business Administration

2017 - 2018

Completed a Diploma in Business Administration, gaining foundational knowledge in business operations and management principles. Developed skills in administrative tasks, financial record-keeping, and customer service.