Winnie Muguti

As a Travel Consultant, I developed marketing strategies, designed group travel itineraries, and provided personalized travel planning services. I coordinated travel services, maintained client relationships, and negotiated with suppliers to ensure exceptional customer service.

In my role as Administrator, I provided administrative support, managed calendars, coordinated communications, and assisted in recruitment processes. I implemented an electronic filing system and improved office efficiency through various administrative initiatives.

As a PA to the Managing Director, I managed communications, organized travel, maintained records, and ensured confidentiality. I also handled client interactions and supported office operations to comply with company policies.

In my role as Front Office Assistant, I managed switchboard operations, served as the first point of contact for clients, scheduled appointments, and maintained office technology. I ensured compliance with office policies and provided administrative support.

Completed a Consultancy Diploma in Travel and Tourism, focusing on the essential skills required for the travel industry, including customer service and travel planning.

Achieved a Diploma in Humanitarian Aid, emphasizing the importance of humanitarian efforts and project management in various contexts.

Completed a Professional Course in Galileo, learning the intricacies of the travel industry and how to efficiently manage bookings and reservations.

Earned a Certificate in Beauty Therapy, gaining skills in various beauty treatments and customer service.