RKRutendo Charlene Kaseke
@rutendocharlenekasek
Dynamic travel operations specialist with expertise in business development.
ZimbabweWhat I'm looking for
I am a dedicated travel operations specialist with a strong background in business development and customer service. My experience includes executing numerous travel itineraries, ensuring flawless logistics, and enhancing client satisfaction through proactive problem-solving. I thrive in dynamic environments where I can leverage my skills to create memorable travel experiences for clients.
In my role as a business development executive, I have successfully led teams and managed client relationships, utilizing CRM tools to streamline processes and improve engagement. My educational background in health science and digital marketing complements my professional journey, equipping me with a diverse skill set that enhances my ability to adapt and excel in various roles.
Experience
Work history, roles, and key accomplishments
Business Development Executive - Team Lead
Spinwheel Sales Consulting
Jan 2022 - Present (3 years 5 months)
Conducted outbound calls to automotive dealership customers, managing emails, texts, and follow-ups to set appointments. Ran cadence and handled the CRM system efficiently.
Travel Operations Specialist
Savanna Heritage and Tourism Consultancy
Aug 2024 - Present (10 months)
Executed numerous travel itineraries, ensuring flawless logistics and high client satisfaction. Proactively resolved on-trip issues, minimizing disruptions and enhancing the overall travel experience. Expanded travel offerings by researching and curating unique destinations, contributing to increased client engagement.
Pharmacy Assistant
Lusaka Pharmacy
Jul 2018 - Dec 2020 (2 years 5 months)
Streamlined the ordering process for medicines and surgical items, reducing order processing time by 20%. Ensured timely availability of essential supplies, leading to improved patient care and satisfaction.
Education
Degrees, certifications, and relevant coursework
Spinwheel Sales Academy
Sales/BDC training, Automotive Sales/BDC
2025 - 2025
Completed training in Automotive Sales/BDC, focusing on outbound calls, email and text follow-ups, appointment setting, and CRM management. Gained proficiency in using Dealersocket and Callrevu platforms.
Spinwheel Sales Academy
Virtual Assistant, Real Estate Wholesaling
2025 - 2025
Completed training to become a Virtual Assistant specializing in Real Estate Wholesaling. Developed skills in supporting real estate transactions and related administrative tasks.
UPUniversity of the People
Certificate, Public Health and Health Services
2024 - 2024
Obtained a Certificate in Public Health and Health Services. Studied foundational concepts in public health and healthcare delivery.
COCoursera
Certificate, Google Data Analytics
2023 - 2023
Activities and societies: Skills: Tableau, SQL, Microsoft Excel, Critical Thinking, Spreadsheets, R (Programming Language), Google Sheets, Google Analytics, Data Reporting
Completed a Certificate in Google Data Analytics. Gained proficiency in data analysis tools and techniques including Tableau, SQL, Microsoft Excel, and R.
UPUniversity Of The People
Certificate, Human Biology
2023 - 2023
Obtained a Certificate in Human Biology. Studied fundamental concepts in human biological sciences.
UPUniversity Of The People
Associates Degree of Science, Health Science
2023 - 2023
Completed an Associates Degree of Science in Health Science. Gained a comprehensive understanding of health-related subjects.
UPUniversity of the People
Certificate, Human Biology
2023 - 2023
Obtained a Certificate in Human Biology. Studied fundamental concepts in human biological sciences.
UNUNICEF
Certificate, Maternal Nutrition Programming in Emergencies
2023 - 2023
Grade: 100%
Earned a Certificate in Maternal Nutrition Programming in Emergencies. Focused on developing and implementing nutrition programs for mothers in emergency situations.
COCoursera
Certificate, Foundations of Digital Marketing and E-commerce
2023 - 2023
Grade: 93.80%
Activities and societies: Skills: Marketing, E-commerce, Data Analysis, Marketing Analytics, Customer Outreach, Customer Loyalty
Completed a Certificate in Foundations of Digital Marketing and E-commerce. Focused on core marketing principles, e-commerce strategies, and data analysis.
COCoursera
Professional Certificate, Google Digital Marketing & E-commerce
2023 - 2023
Activities and societies: Skills: Search Engine Optimization (SEO), Google, Search Engine Marketing (SEM), Customer Awareness, Website Structure, EMA, Display Advertising
Earned a Professional Certificate in Google Digital Marketing & E-commerce. Developed skills in SEO, SEM, display advertising, and website structure.
Goldridge College
GCE A Level
2016 - 2016
Completed GCE A Level examinations. Studied advanced level subjects.
South Eastern College
IGCSE O Level
2014 - 2014
Completed IGCSE O Level examinations. Studied ordinary level subjects.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Interested in hiring Rutendo Charlene?
You can contact Rutendo Charlene and 90k+ other talented remote workers on Himalayas.
Message Rutendo CharleneFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
