Winifred Nnamani
@winifrednnamani1
Detail-oriented Virtual Assistant with 2+ years of experience.
What I'm looking for
I am a detail-oriented Virtual Assistant with over two years of experience in administrative support, data entry, and social media management. My journey has been marked by a commitment to providing high-quality virtual support to businesses and personal brands, ensuring that every task is executed with precision and efficiency. I thrive in dynamic virtual work environments, adapting quickly to meet the needs of my clients.
Throughout my career, I have developed a strong skill set that includes fast and accurate data entry, effective email and calendar management, and proficiency in tools like Google Workspace and Microsoft Office Suite. My experience as a Freelance Virtual Assistant has allowed me to manage over 50 daily data entry tasks with a remarkable 99% accuracy rate. Additionally, I have successfully contributed to social media engagement strategies, leading to a 15% increase in client interactions.
My educational background in Human Anatomy has equipped me with a unique perspective on organization and attention to detail, which I apply to my work. I am passionate about optimizing workflows and maintaining confidentiality while supporting multiple tasks efficiently. I look forward to leveraging my skills to help businesses achieve their goals.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Self Employed
Sep 2023 - Dec 2024 (1 year 3 months)
Processed and managed over 50 daily data entry tasks with 99% accuracy across multiple platforms. Designed basic graphics using Canva for client social media posts and announcements, while also managing emails efficiently and assisting with social media content scheduling.
Virtual Assistant
Online Fashion Store
Sep 2022 - Jun 2023 (9 months)
Provided comprehensive administrative support, managing email correspondence, order tracking, and appointment scheduling. Created and scheduled visual Instagram content using Canva templates to enhance online presence.
Customer Service Agent
Floxy Food Mart
May 2021 - Sep 2022 (1 year 4 months)
Managed and maintained accurate customer records and handled order fulfillment with 100% accuracy, ensuring efficient processing and issue resolution. Improved customer satisfaction by 15% through quick issue resolution and reduced response time by 30% via a priority-based ticketing system.
Education
Degrees, certifications, and relevant coursework
Redeemers University
Bachelor of Science, Human Anatomy
Pursued a Bachelor of Science in Human Anatomy. Gained comprehensive knowledge in the structure and function of the human body.
Fortune Private School
West African Senior School Certificate, General Studies
Completed the West African Senior School Certificate Examination (WAEC/GCSE equivalent). Focused on core subjects including Mathematics and English.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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