I seek roles where I can optimize billing and payments processes, collaborate cross-functionally, and drive measurable revenue operations and efficiency gains.
AWOpen to opportunities
Alex Winder
@winduh
Business Operations professional with expertise in process optimization, actionable insight reporting, and revenue efficiency.
CanadaWhat I'm looking for
Proficient in SQL (Snowflake), A/B testing, budget analysis, and automating financial reporting using OpenAI and machine learning tools. Experienced in enhancing business operations, streamlining workflows, and delivering actionable insights to support strategic financial decisions. Skilled at applying analytical, organizational, and data management expertise to a variety of fields, including tech, retail, and the public sector. Adept at collaborating with external vendors, PSPs, and cross-functional teams to facilitate business needs, improve revenue reporting, and strengthen operational processes. Recognized for improving system accuracy, reducing manual errors, and enabling data-driven decision-making through innovative analytical approaches.
Experience
Work history, roles, and key accomplishments
AS
Current
Case Manager
AllCleared Solutions
Jan 2026 - Present (1 month)
Managed end-to-end application processes for record suspensions, entry waivers, and expungements for 500+ active clients, ensuring documentation accuracy and liaising with government agencies across North America.
BUManaged billing and checkout optimization, applied A/B testing and analytics to pricing and promotions, and automated reporting with ML/OpenAI, contributing to a 6% increase in global subscription revenue and 50% reduction in validation time.
MA
Graduate Assistant Merchandiser
Matalan
Sep 2022 - Nov 2022 (2 months)
Maintained stock and sales reports, coordinated logistics with buyers and suppliers, and analyzed sales, pricing, and margin data to improve category profitability and markdown strategies.
NLArchive Assistant
National Museums Liverpool
Mar 2022 - Sep 2022 (6 months)
Catalogued and digitized archival materials, digitized 70+ oral history interviews to improve accessibility, and produced confidential research reports used in legal proceedings.
FO
Customer Service Consultant
FM Outsource
Aug 2020 - Sep 2021 (1 year 1 month)
Monitored brand tone, resolved customer issues, and aggregated feedback to identify UX and billing pain points that informed management decisions and improved service delivery.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Leeds
Bachelor of Arts, History (International)
2017 - 2021
Grade: First-Class Degree
Completed a BA in History (International) with First-Class Honours, focusing on international historical contexts and research.
YUYonsei University
Korean Language, History, and International Relations
2019 - 2020
Study abroad program covering Korean language, history, and international relations during the 2019–2020 academic year.
Availability
Open to opportunities
Location
CanadaAuthorized to work in
Social media
Job categories
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