I am seeking a role that aligns with my skills and allows me to contribute to a dynamic team. I am drawn to a position that provides opportunities for professional growth and development. Ideally, I am looking for a work environment that fosters collaboration and innovation, where I can leverage my skills to make meaningful contributions.
Wilma irish Anguit
@wilmairishanguit
I am a highly motivated Intake Specialist, Customer Service Representative, and Technical Support.
What I'm looking for
I am a highly motivated professional Legal Intake specialist with 1year of experience in one of the largest law firms in the US ( Morgan & Morgan ). I also have 5 years of experience in BPO as a Customer Service Representative and Technical Support, supporting clients via phone, email, and chat.
Experience
A Legal Intake Specialist serves as the initial point of contact between a law firm and potential clients. This role involves gathering essential information from individuals seeking legal assistance and ensuring a smooth transition into the legal consultation process. The primary responsibilities include conducting interviews with clients or their representatives, carefully documenting details.
To generate revenue by acquiring new customers and selling them company products ( internet, cable service, landline phone, and mobile phone ).
To provide details about clients' queries with their bills, promotions, packages, and upselling. To troubleshoot their equipment such as a modem, cable box, and landline phone.
Support for gaming peripherals involves providing assistance and solutions to users who encounter issues or have questions related to their gaming devices and accessories. Gaming peripherals can include items such as gaming keyboards, mice, controllers, headsets, and other accessories.
Tech stack
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