Open to opportunities

Haren Pepito

@harenpepito

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I manage legal intake, case documentation, and client onboarding for US-based law firms.

Philippines

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What I'm looking for

I'm looking for full-time or part-time remote legal support, intake, or case management work where I can manage client onboarding, documentation, case workflows, and attorney coordination across US, UK, or AU time zones.

I've supported US-based law firms and consulting teams through client intake, case setup, documentation, and attorney coordination. At Kentech Consulting Inc., I collected, validated, and entered case information while maintaining organized records and resolving missing data to keep cases moving.

Across roles at Virtual Staffing Careers, ContactPoint360, and Qwest BPO, I've conducted initial client interviews, prepared legal documents, tracked deadlines, requested medical records and EOBs, and guided clients through onboarding. I use Litify, Filevine, SmartAdvocate, and Zoho CRM to keep case information accurate, accessible, and ready for review.

Experience

Work history, roles, and key accomplishments

Intake Coordinator

Kentech Consulting Inc.

Mar 2025 - Aug 2026 (1 year 5 months)

Managed client intake processes by collecting, validating, and entering case information, ensuring timely and accurate case setup. Maintained comprehensive case records and coordinated with internal teams to ensure efficient case lifecycle management.

Client intake Case Management Data Validation Client Communication Case Documentation Litify Filevine Zoho CRM Google Workspace Microsoft Office

Legal Assistant

Virtual Staffing Careers

Sep 2024 - Mar 2025 (6 months)

Prepared, proofread, and organized legal documents including contracts, pleadings, and affidavits. Managed client communications, scheduled meetings, and coordinated with attorneys and third parties to maintain accurate and accessible case files.

Legal Documentation Proofreading Client Communication Calendar Management Case Management Medical Records Billing Google Workspace Microsoft Office

Client Services Representative

ContactPoint360

Mar 2024 - Sep 2024 (6 months)

Managed client case files and tracked case progress, deadlines, and milestones using case management software. Served as primary client contact, addressing inquiries and maintaining professional relationships.

Case Management Client Communication Documentation CRM Google Workspace Microsoft Office

Intake Specialist

Qwest BPO

Sep 2022 - Jan 2024 (1 year 4 months)

Conducted initial client interviews to gather case information and assess viability. Managed case files, guided clients through onboarding, and escalated qualified leads to attorneys for review.

Client intake Initial Client Interviews Case Management Documentation Client Onboarding Medical Records Contracts Litify Filevine Zoho CRM

Appointment Setter | Compliance and Accounting | Trainer

Delta Trading Group

Feb 2021 - Sep 2022 (1 year 7 months)

Managed client records and appointment scheduling, verified compliance, and handled accounting-related administrative tasks. Developed training materials and trained new agents after promotion to Trainer.

Appointment Scheduling CRM Compliance Accounting Training Documentation Google Workspace Microsoft Office