Open to opportunities

Will Mulholland

@willmulholland

Sales Representative and operations/quality professional who turns complex workflows into compliant, customer-ready outcomes.

Zimbabwe

Message

What I'm looking for

I’m looking for a flexible, supportive remote environment where I can use my communication and leadership strengths to drive exceptional customer service, operational efficiency, and professional growth while ensuring compliance and strong workflow execution.

I’m a dedicated professional with 4+ years of experience in operations and quality control, optimizing workflows and managing B2B relationships. As a Certified ScrumMaster, I’m comfortable bridging process, compliance, and team execution to keep work moving and outcomes reliable.

In my recent roles, I calibrated, tested, and configured intricate medical devices in line with healthcare regulations, and delivered onboarding and technical training that made complex guidance actionable. Earlier, as a Quality Control Inspector, I executed high-precision inspections, documented non-conformance reports, and worked directly with vendors to implement corrective actions—helping identify part defects early to reduce downtime.

I also bring strong customer and commercial strength from multiple sales and service roles, including closing service sales and supporting client acquisition and retention. I excel at transparent communication, asynchronous collaboration, and continuous improvement—bringing leadership and problem-solving to a flexible, supportive remote environment.

Experience

Work history, roles, and key accomplishments

Current

Ventilator Technician

Current

AdaptHealth

Jan 2022 - Present (4 years 6 months)

Calibrated, tested, and configured medical devices in adherence to healthcare regulations. Provided user onboarding and technical training and supported clinical teams by analyzing equipment performance metrics.

Medical Device Testing Healthcare Compliance Technical Training User Onboarding Quality Assurance Customer Service

Assembly Technician

Sonoco

Nov 2021 - Sep 2022 (10 months)

Assembled temperature-controlled cargo containers, integrating wiring, bonding, and technical installations. Conducted structural and thermal integrity testing to meet production quotas and safety requirements.

Wiring Bonding Installation Thermal Integrity Testing Safety Compliance Quality Testing

Administrative Assistant / Operations Lead

Airline Container Leasing

Oct 2011 - Sep 2021 (9 years 11 months)

Oversaw daily office and repair operations to support container leasing logistics and shipment schedules. Coordinated cross-functional communication with freight partners, maintained compliance documentation, and resolved daily operational challenges using bill of lading and documentation reviews.

Office Operations Logistics Coordination FAA Certified Freight Partner Coordination Documentation Review Bills Of Lading Compliance Reporting Process Optimization Root Cause Analysis Workflow Documentation Continuous Improvement Asynchronous Communication Microsoft Dynamics NAV Scrum Kanban Team Leadership

Quality Control Inspector

Komarek

Performed high-precision inspections on incoming machinery components and documented non-conformance findings. Liaised with vendors to implement corrective actions and helped production teams identify defects early to reduce downtime.

Quality Control High Precision Inspection