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@williamknight
Experienced IT Manager with a focus on operations and logistics.
United StatesI am a dedicated and ambitious professional with over 14 years of experience in IT management and operations. My career has been marked by a commitment to delivering exceptional results in challenging environments, particularly in logistics and fulfillment. I have a proven track record of optimizing processes and enhancing customer satisfaction through effective leadership and strategic decision-making.
In my role as VP of Operations & Logistics at K&F Consulting, I pioneered aggressive strategies that improved organizational flow and compliance with service level agreements. My experience at M*Modal as Global Vice President of Fulfillment & IT Operations further honed my ability to manage complex projects and lead cross-functional teams. I am passionate about developing customer-centric cultures and fostering high-performance teams that drive business success.
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Work history, roles, and key accomplishments
K&F Consulting
Jan 2018 - Apr 2024 (6 years 3 months)
Led operations and logistics for K&F Consulting, optimizing processes and ensuring compliance with service level agreements. Developed reports on expenses and sales, implemented KPIs, and managed monthly bookkeeping and inventory.
M*Modal
Jan 2012 - Jan 2018 (6 years)
Oversaw fulfillment and IT operations, ensuring compliance with company standards. Managed project delivery, developed strategic reports, and led executive team presentations to drive organizational success.
Cardinal Health Innovations
Jun 2008 - Jan 2012 (3 years 7 months)
Managed daily operations in fulfillment, ensuring timely delivery and customer satisfaction. Built relationships across functions and mentored team members to achieve success, utilizing Lean Six Sigma tools for cost reduction.
Teleflex Medical
Jan 2005 - Jan 2010 (5 years)
Managed distribution operations, implementing KPIs and aligning goals with business objectives. Oversaw fulfillment activities and trained staff on SAP ERP solutions, contributing to significant cost savings.
DHL Express
Jan 2003 - Jan 2005 (2 years)
Supervised shipping and receiving operations, ensuring compliance with regulations and customer satisfaction. Developed employee training programs and managed logistics for international shipments.
Degrees, certifications, and relevant coursework
AUMaster of Business Administration, Operations Management
2025 - 2027
Pursuing a Master of Business Administration with a focus on Operations Management, developing skills in strategic decision-making, operational efficiency, and leadership in business environments.
UPBachelor of Science, Integrated Supply Chain and Operations Management
Completed a Bachelor of Science in Business with a specialization in Integrated Supply Chain and Operations Management, focusing on the principles of supply chain management and operational strategies.
Software and tools used professionally
United StatesYou can contact William and 90k+ other talented remote workers on Himalayas.
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