Looking for a job

Christopher Nolan

@christophernolan

Operations leader driving global supply chain optimization and scalable operational solutions for e-commerce fulfillment & distribution.

United States

Message

What I'm looking for

I seek a senior operations role where I can scale global supply chains, lead multi-site teams, drive cost and process improvements, and mentor leaders within a growth-oriented, data-driven organization.

I am a dynamic operations leader with 15+ years of experience in e-commerce fulfillment, distribution, warehouse management, supply chain and logistics. I focus on strategic planning and pragmatic servant leadership to scale operations and improve margins.

At my current role as Global Director of Operations I led three subsidiaries through post-pandemic challenges and current tariff volatility, driving an average 12% YoY revenue growth and expanding international business reach. I instituted quality-control protocols that reduced shipping errors by 95% and increased inventory accuracy to 98%.

Previously I led large multi-site operations including a 1M sq ft distribution center and fast-paced fulfillment center launches, improving productivity, safety, and on-time performance while mentoring many hourly employees into leadership roles. I implemented Lean, Gemba, and Six Sigma practices to deliver measurable efficiency gains and cost reductions.

I seek to bring data-driven decision making, systems integration experience, and proven vendor and contract negotiation skills to companies looking to scale global supply chains, enhance operational resilience, and foster high-performance teams.

Experience

Work history, roles, and key accomplishments

Current

Global Director of Operations

Current

Dacasso

Aug 2021 - Present (4 years 2 months)

Directed global supply chain and internal operations across three subsidiaries, driving 12% YoY revenue growth from <$5M to >$7M and implementing QC and system integrations that reduced shipping errors 95% and improved inventory accuracy to 98%.

Supply Chain Management Warehouse operations ERP Integration Process Improvement P&L management

Senior Operations Manager

Dollar General

Mar 2019 - May 2021 (2 years 2 months)

Led 200+ employees across multi-site operations including a 1M sq ft DC, drove facility to top-5 network performance, developed staffing macro saving ~100 hrs/week, and raised engagement from 35% to 95%.

distribution management Workforce Planning Excel Macros Employee Engagement Capacity Planning Perishables Operations Process Improvement

Operations Manager

Chewy.com

Sep 2017 - Mar 2019 (1 year 6 months)

Launched a new e-commerce fulfillment center, onboarding 300+ employees, authoring company-wide SOPs, and setting new network performance benchmarks while preventing major conveyor automation failures.

Fulfillment Operations SOP Development Onboarding Vendor Management Risk Mitigation Leadership Development

Operations Manager

Target Corp.

Jun 2013 - Aug 2017 (4 years 2 months)

Managed semi-automated high-volume food distribution operations with a $5M budget handling 26M cartons and $250M annual throughput; implemented Lean/Six Sigma initiatives increasing selector efficiency 15% and reducing injury rates from 9% to 2%.

Lean Six Sigma Budget Management Crisis Management Training Development