Michael Diamond
@michaeldiamond
I am a strategic supply chain leader optimizing freight operations, reducing costs, and delivering reliable logistics in regulated industries.
What I'm looking for
I am a supply chain and logistics leader with 15+ years of experience improving freight operations across healthcare, retail, and technology-driven environments.
I specialize in demand planning, inventory optimization, and process improvement, and have driven measurable outcomes such as a 99.9% service level for critical finished goods, a 40% reduction in transportation delays, and a 90% improvement in inventory efficiency through nationwide tools and vendor negotiations. I build KPI dashboards, negotiate contracts, and collaborate with engineering, quality, manufacturing, logistics, and warehouse teams to ensure on-time delivery and compliance.
I also bring hands-on e-commerce and operations experience as a co-owner and CTO, where I cut fulfillment time by 40% and reduced operational costs by 25% through technology and vendor coordination. I lead cross-functional teams with a focus on operational excellence, data-driven decision making, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Senior Supply Planner
TransMedics
Aug 2024 - Present (1 year 1 month)
Manage demand planning and inventory optimization for cleanroom-manufactured medical devices, ensuring 99.9% service level and zero disruption to patient care. Collaborate with engineering, quality, manufacturing, logistics, and warehouse teams to mitigate supply risks and optimize SKU levels.
Co-Owner / CTO
Big Dog Sauce Company LLC
Jan 2022 - Present (3 years 8 months)
Revamped order fulfillment and vendor coordination for e-commerce and wholesale channels, cutting fulfillment time by 40% and reducing operational costs by 25%. Implemented technology solutions to track inventory, streamline operations, and improve customer experience.
Logistics Manager
TransMedics
Jan 2024 - Aug 2024 (7 months)
Directed life-saving organ transport logistics across 851+ shipments, reducing transportation delays by 40% and improving delivery efficiency by 20%. Negotiated transportation contracts and built KPI dashboards to track on-time delivery, cost per shipment, and compliance metrics.
Realty Facility Manager
Walmart
Oct 2019 - Jan 2024 (4 years 3 months)
Managed logistics and asset tracking for multi-million-dollar inventory across 34 warehouse locations and led rollout of a nationwide inventory optimization tool that improved inventory efficiency by 90%. Negotiated transportation contracts and led cross-location teams to improve delivery performance and employee engagement (91% intent to stay).
Supervisor, Business Care
Comcast Business
Mar 2010 - Oct 2019 (9 years 7 months)
Oversaw order processing and supply chain coordination for business customers, cutting order wait times by 300% and reducing repeat customer calls by 95%. Used Salesforce dashboards to analyze operational data and led initiatives that reduced team errors by 80%.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Master of Business Administration, Business Administration
Completed a Master of Business Administration with minors in Information Technology and Human Resources at Southern New Hampshire University in June 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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